Privacy Policy

Last Updated: May 15, 2023

1. Introduction

At SyvurSoft, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our applications, and tell you about your privacy rights and how the law protects you.

This policy applies to all information collected through our website https://waleedsheha.github.io/Syvursoft, our mobile application ABGen, and any related services, sales, marketing or events.

2. Data We Collect

When you use ABGen or visit our website, we may collect the following types of information:

  • Usage Data: Anonymous information about how you use our applications, including features accessed and time spent.
  • Device Information: Technical data about the device you use to access our services, including device type, operating system, and browser type.
  • Contact Information: If you contact us for support or participate in our community, we may collect your email address and other contact details you provide.
  • Log Data: Our servers automatically record information that your browser sends whenever you visit our website, such as your IP address, browser type and version, time zone setting, and pages visited.
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to track activity on our website and hold certain information.

We do not collect or store any patient data or protected health information (PHI) entered into ABGen. All clinical calculations are performed locally on your device.

3. How We Use Your Data

We use the information we collect to:

  • Improve and optimize our applications and services
  • Provide technical support
  • Communicate with you about updates and new features
  • Ensure the security and proper functioning of our applications
  • Analyze usage patterns to improve user experience
  • Respond to your requests, questions, and concerns
  • Comply with applicable laws and regulations

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In most cases, the legal basis will be one of the following:

  • Consent: You have given us consent to process your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure development practices

We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • The applicable legal requirements

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in Egypt, but we may use service providers based in various locations globally.

If we transfer your personal data to countries outside your jurisdiction, we will take steps to ensure that your personal data receives an adequate level of protection, including through:

  • Using specific contracts approved for use in certain jurisdictions
  • Relying on certification schemes like the EU-US Privacy Shield
  • Obtaining your consent for these transfers where required

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
  • Functionality Cookies: Used to recognize you when you return to our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Right to Access: The right to request copies of your personal data.
  • Right to Rectification: The right to request that we correct any inaccurate data about you.
  • Right to Erasure: The right to request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing: The right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: The right to request that we transfer the data we have collected to another organization or directly to you.
  • Right to Object: The right to object to our processing of your personal data in certain circumstances.
  • Rights Related to Automated Decision Making: The right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us using the information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

11. Children's Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal data from children under 18. If we learn we have collected or received personal data from a child under 18 without verification of parental consent, we will delete that information.

12. Third-Party Links

Our website and applications may contain links to third-party websites or services that are not owned or controlled by SyvurSoft. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: