By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference into these Terms. If you do not agree to these Terms, you may not use the Service.

1. Description of the Service

ATRIA is a software tool designed to assist qualified medical professionals in their work. The Service is provided as a tool to support, not replace, professional medical practices.

CRITICAL ACKNOWLEDGEMENT: ATRIA is an assistive tool and is not a substitute for professional medical judgment, diagnosis, or treatment. You, as a qualified medical professional, are solely responsible for all medical decisions and patient outcomes.

2. Eligibility and User Responsibilities

• Eligibility: You represent and warrant that you are a qualified medical professional and are legally permitted to use the Service in your jurisdiction.
• Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorized use or security breach.
• Data Accuracy: You are solely responsible for the accuracy, legality, and appropriateness of all data you enter into the Service and for the interpretation and application of any reports or information generated by the Service.
• Legal Compliance: You agree to use the Service in compliance with all applicable local, state, national, and international laws, rules, and regulations, including but not limited to healthcare data privacy laws (such as HIPAA, GDPR, etc.) and professional codes of conduct.

3. Acceptable Use and Prohibited Conduct

You agree not to:

• Use the Service for any illegal or unauthorized purpose.
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service.
• Use the Service to store or transmit any data that is unlawful, infringing, or violates any third-party's rights.
• Upload or transmit any malicious code, viruses, or worms.
• Attempt to gain unauthorized access to the Service, other users' accounts, or our computer systems.
• Use the Service in any manner that could damage, disable, overburden, or impair the Service.

4. Fees, Payment, and Subscriptions

• Subscription: Access to certain features of the Service may require a paid subscription. All subscription fees are charged in advance on a recurring basis (e.g., monthly or annually).
• Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account settings or by contacting us.
• Fee Changes: We reserve the right to change our subscription fees at any time. We will provide you with reasonable prior notice of any price changes.

5. Refund and Cancellation Policy

5.1 General Policy: All subscription fees are charged in advance and are non-refundable except as expressly set forth herein or as required by applicable law.

5.2 New Subscriber Refund: New subscribers may cancel their subscription within fourteen (14) days of initial purchase to receive a full refund, provided no substantial use of premium features has occurred.

5.3 Technical Service Failures: If you experience persistent technical issues that prevent normal use of the application despite reasonable troubleshooting efforts, you may request a refund within thirty (30) days of the issue first occurring. Such requests require documentation of the technical problem and evidence of attempted resolution.

5.4 Refund Processing: Approved refunds will be processed within seven (7) to ten (10) business days and credited to the original payment method.

5.5 Pro-rated Refunds: In exceptional circumstances and at our sole discretion, we may provide pro-rated refunds for unused portions of subscription periods. Such refunds are not guaranteed and will be evaluated on a case-by-case basis.

5.6 Refund Requests: All refund requests must be submitted in writing to support@syvursoft.com or via WhatsApp at +20 121 164 4172, including your account details and reason for the request.

5.7 Third-Party Platform Purchases: Subscriptions purchased through third-party platforms (e.g., Google Play Store, Apple App Store) are subject to the respective platform's refund policies. We cannot process refunds for such purchases directly.

5.8 Statutory Rights: This refund policy does not affect your statutory rights as a consumer.

6. Privacy Policy

Your privacy is critically important to us. Our Privacy Policy explains how we collect, use, store, and protect your personal and other data. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Syvursoft and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Syvursoft.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SYVURSOFT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY REPORTS OR DATA WILL BE ACCURATE OR RELIABLE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SYVURSOFT, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID TO US FOR THE SERVICE IN THE SIX (6) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Syvursoft and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms. Upon termination, your right to use the Service will immediately cease.

12. Modifications to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

13. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Cairo, Egypt to resolve any legal matter arising from the Terms.

14. General Provisions

• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Syvursoft concerning the Service.
• Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in effect.
• No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.Contact Information

If you have any questions about these Terms, our privacy practices, or data protection policies, please contact us through our secure channels: